Shipping policy
Shipping Policy
At GENZY OFFICIAL, we aim to deliver your order safely and as quickly as possible across Pakistan.
Delivery Charges
FREE DELIVERY NATIONWIDE 🇵🇰
We currently offer free shipping on orders delivered anywhere in Pakistan.
Delivery Time
Orders are usually delivered within 3–5 working days after confirmation.
Some remote areas may require additional time depending on the courier service and location.
Order Processing
Orders are normally processed within 1–2 working days after they are placed.
You may receive a call or message from our team to confirm your order before dispatch.
Order Tracking
Once your order has been shipped, tracking information may be provided through your contact details or via our courier partner.
Delivery Delays
Delivery times may occasionally be affected by weather, public holidays, courier delays, incorrect address information, or other circumstances beyond our control.
Incorrect Address
Please make sure your name, phone number and delivery address are correct before placing your order. GENZY OFFICIAL is not responsible for delays caused by incorrect or incomplete information.
Failed Delivery
If a delivery attempt is unsuccessful, the courier may contact you for another delivery attempt. Additional arrangements may be required for repeated failed deliveries.
Contact Us
For questions about your shipment or order, contact us at:
GENZY OFFICIAL
Premium Quality. Bold Style. Made to Move With You.